Harrow Giving granted a fund to St Luke’s Hospice, operating a Single Point of Access advice and information service known as St Luke’s Palliative Helpline and a carer kit.
The service provided essential support to the London Ambulance Service (caring for Harrow Residents). It enabled over 95% of Harrow based patients (with life-limiting illnesses) to remain in their preferred place of care and avoid unnecessary hospital admission. The helpline experienced a 100% surge in demand during Covid, with rapid response visits providing nursing care within 24 hours of a request, delivered in patients’ homes up to 4 times a day.
Patients grateful for this service have expressed: